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Thankfully, another contact at the company was willing to be more specific. Don't get me wrong: this is important information, but it wasn't specific to the sick baby hoaxes I was writing about. Visit Facebook's security page,, read the items 'Take Action' and 'Threats.'Ĭlearly, I got back a generic answer.

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For using Facebook from places like hotels and airports, text “otp” to 32665 for a one-time password to your account.

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Don't download any applications you aren't certain about.If you come across a scam, report it so that it can be taken down.Don't click on friend requests from unknown parties.Don't click on strange links, even if they're from friends, and notify the person if you see something suspicious.They're in the drop-down box under Account on the upper right hand corner of your FB home page. Review your security settings and consider enabling login notifications.This tip and many more can be found on our Facebook Security Page (), which is followed by over four million people. In addition to the engineering teams that build tools to block spam we also have a dedicated enforcement team that seeks to identify those responsible for spam and works with our legal team to ensure appropriate consequences follow.Īs always, we advise people not to click on links in strange messages, even if those messages have been sent or posted by friends. Beyond these protections, we've put in place backend measures to reduce the rate of these attacks and will continue to iterate on our defenses to find new ways to protect people.

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We have also enrolled those impacted by spam through checkpoints so they can remediate their accounts and learn how to better protect themselves while on Facebook. We've built enforcement mechanisms to quickly shut down malicious Pages, accounts and applications that attempt to spread spam by deceiving users or by exploiting several well-known browser vulnerabilities. We have spent several years developing protections to stop spam from spreading and have sought to cooperate with other industry leaders to keep users and their data safe. Protecting the people who use Facebook from spam and malicious content is a top priority for us. In other words, I believed Facebook wasn't going to change its practices, but would instead work harder to improve its current system. I do, however, believe the company can work harder on improving its algorithms for flagging such content and build a system to kill off a viral image if it is reported enough.

I don't believe Facebook is going to hire the manpower to actively scan for such scams and hoaxes. After I explained the situation and how the images went viral, I wrote this: That's why the group wrote a letter pleading for media attention: the hope was that more publicity would not only educate users about the problem but it could possibly also pressure Facebook into being more proactive when it comes to removing the hoaxes. The quintet says it is playing catch up: new instances of these images are being uploaded and shared faster than users can report them in order for Facebook to take them down. The five aforementioned websites encourage users to report popular instances of offending photos, but when it comes to viral content, Facebook just doesn't react quickly enough.

The real victims are not, however, the users who are being tricked – it's the families of these children who learn photos of their sick relatives are being used to perpetuate the scams and hoaxes.įacebook currently relies on reports from users to stop the sharing of such images. This type of hoax typically involves photographs of ill and/or disabled children in hospitals being shared virally across Facebook, often asking users to donate for the child's medical expenses and/or promising that sharing the photo will result in donations from Facebook itself.

That's cause for celebration, albeit a temporary one. I'm pleased to report their efforts have resulted in 26 out of the 26 very popular hoaxes have now been removed, as well as countless others. Over the weekend, I wrote about how five anti-scam websites ( Hoax-Slayer, That's Nonsense, The Bulldog Estate, Facecrooks, and facebookprivacyandsecurity) have banded together to fight back against a very viral type of Facebook hoax that exploits pictures of sick babies.

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